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If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number
and your Straight Talk Cell Phone Number
when contacting us so we can give you the best possible service.

Contact us by:

Phone at: 1-877-430-CELL (2355)
Sim Customers at: 1-855-222-CELL (2355)

Home Phone at: 1-800-299-7784
Mobile Hotspot at: 1-877-430-CELL(2355)


Call Center Hours: 8 AM - 11:45 PM (EST) 7days a week

Correspondence at:

Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178
Media Contact 

If you are a member of the media, please contact:

If you are a California resident please read this important information


California Public Utilities Commission (PUC.) number for Straight Talk : U-4231

California Public Utilities Commission
Consumer Affairs Branch
505 Van Ness Avenue
San Francisco, CA 94102

Phone Number: 1-800-649-7570* or TDD 1-800-229-6846

*Please be advised that the 1-800 number is an intrastate toll-free number and will not work from locations outside California.